Subprocessors
Third parties who process data on our behalf to deliver the Dump Triage service, and what they see. Referenced from our Privacy Policy.
Last updated 2026-09-23
| Subprocessor | Purpose | What they receive | Location |
|---|---|---|---|
| Hetzner Online GmbH | Hosting for the Dump Triage API, database and dump storage | Uploaded dumps and private symbol files (encrypted at rest), account and contact details, analysis reports, debugger transcripts, escalation notes and case summaries | Nuremberg, Germany |
| Google LLC (Google Cloud) | Runs the Windows debugger that analyses each dump, on a worker VM started for the job and stopped afterwards | The raw, decrypted dump file and any private symbol files you've uploaded, and the debugger's output. They're deleted from the worker when the analysis ends; if that fails, they're deleted before the worker's next job starts. | Iowa, United States (us-central1) |
| Anthropic, PBC | AI-assisted Tier 1/2 crash-dump analysis | Redacted debugger command transcripts (not the raw dump file), plus notes from similar past cases (see our Privacy Policy) | United States |
| Resend | Sending account verification, upload confirmation and failure emails to customers, and alerts to our staff | Your contact email address and organization name, dump identifiers, and the text of the email. Staff alerts about escalated cases include crash details such as the faulting module and stack frames. | United States |
| Microsoft (public symbol server) | Symbol resolution during analysis | Module names and PDB identifiers, not dump contents | United States |
| Porkbun LLC | Hosting for this website (not the Dump Triage service) | Standard web request data from site visitors, such as IP address and pages requested | United States |
Where dumps are processed. Dumps are stored in Germany, but every dump is currently analysed in the United States, whatever the customer's location. We don't yet offer EU-only processing.
This list covers every third party that receives customer data today. Our software can also connect to other services (for example issue trackers or chat tools for our own staff), but none of them receive customer data unless they're listed here. We update this page before any new service starts receiving customer data, and we notify active customers of material changes to it, consistent with our data processing terms.